Privacy Policy

Your privacy is important to us. This web design company in Toronto, Cube InfoTech (Henceforth read “we”, “us”, “our”, “Site” as “Cube InfoTech) understands your concerns regarding how information about you is used and shared. We appreciate your trust and thus will use or share information about you carefully.

This Privacy Policy contains

  • What information do we collect about users?
  • How do we collect user information?
  • How do we use user information?
  • With whom we may share user information?
  • Rights and choices users have over user information usage and sharing.

The services provided on the Site are referred to as “Services.” We encourage you to become familiar with this Privacy Policy and our Terms of Use.

By accessing and using the Site, you agree that you have read and understood this Privacy Policy. Also, you accept and give us consent to using and disclosing information about you as described in this Privacy Policy.

Please note, that this Privacy Policy applies only to information collected at this Site. It does not apply to any other websites.

What information do we collect about users?

1) Personal Information

The company may collect personal information such as name, email address, phone number, and mailing address from its users.

2) Demographic Information

The company may collect demographic information such as age, gender, income, marital status, education level, etc. from users.

3) User Behavior

We may collect information about how users behave on the website – pages they visit, links they click, duration of their stay on the site, etc.

4) Social Media Interaction

The company may collect information about users’ activity on social media platforms, such as Facebook, Twitter, and Instagram, to improve our branding and marketing strategies.

5) Feedback and Reviews

The company may collect feedback and reviews from users to understand their needs and preferences better.

6) Payment Information

 

How do we collect information about our customers?

1) Log Files

The information inside the log files includes internet protocol ( IP ) addresses, type of browser, Internet Service Provider ( ISP ), date/time stamp, referring/exit pages, and the number of clicks to analyze trends, administer the site, track user’s movement around the site, and also demographic information.

2) Pixel tags/ web beacons

Pages of our website and our emails may contain small electronic files known as web beacons (clear gifs, pixel tags, and single-pixel gifs). They permit us to count users who have visited those pages or opened an email.

3) Cookies

Whenever anyone visits a website, some cookies will get stored on the browser. A user’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Websites like Cube InfoTech, may use such cookies.

Users may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent.

 

4) Website Analytics

We use website analytics tools such as Google Analytics to track visitor behavior, such as which pages they visit and how long they spend on each page. This information helps us understand visitors’ interests and tailor our approach to meet customer needs better.

5) Social Media

Social media platforms like Facebook, LinkedIn, Instagram, or Twitter are great avenues to gather information about customers and their behaviors. From tracking customer interactions on these platforms, such as likes, comments, and shares, the company may refer to these platforms to gain insight into customer preferences and interests.

6) Surveys

From time to time, we may also use surveys to gather customer information. We may send out surveys to customers to learn more about their needs, preferences, and opinions. The information gathered through surveys can be used to improve the company’s services and better meet customer needs.

Information you provide directly to us

When you use the site, create an account, subscribe to a newsletter, respond to a survey, fill out a form, or do any other activity on our site, you may have to provide us with certain Personal Identification Information. Like;

  1. Your name
  2. e-mail address
  3. phone number
  4. username and password
  5. information about your preferences and interests that you choose to provide to us.

We collect such personal identification information of our users only if, they voluntarily agree to share such information. Users can always refuse to supply personal identification information. But doing so, prevents them from engaging in Site related activities.

Information the company collects from external sources

We collect info about you or your business that is publicly available from external sources. Here external sources mean public domains like social media platforms like Facebook, Instagram, etc.

Why do we collect info from external sources?

We always strive to provide a great customer experience. In order to do that, we collect info from external sources. Say you choose to log in to our site using a social media platform like Facebook or Google user id. In such cases, you give consent to us to collect information and provide you with a better customer experience.

How will we use the information you provide to us?

    1. Provide various website services to you, booking an appointment or contacting us for various services that we offer.
    2. To personalize user experience – Communicate with you as per your interests shown by you. Send you promotional notifications.
    3. Analyze and improve the content, materials, and services as per user needs.
    4. Customize the services, including displaying information relevant to your expressed interests and preferences and generating recommendations.
    5. We as a web design and development company, will never sell any of the Personal information to any third parties.
  • To run a promotion, contest, survey, or other Site feature.
  • To send periodic emails. From user information to updates, we use the email addresses of our users. It could also be used to respond to their inquiries, questions and/or other requests.

If at any time the User wishes to unsubscribe from receiving future emails, they may contact us via our Site.

With whom we may share user information?

1) To our service providers

We strictly share information on a “need to know” basis in case we use a service provider for doing any of the assigned work on our behalf, such as customer service, debugging and error resolution, analytics, and other services.

2) Business transfers

If the business is involved in a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, your information held by us may be among the assets transferred.

3) Legal purpose

We may disclose or share your information in order to comply with any court order, law, legal process, or any government or regulatory request.

4) Enforcement

We may also use and disclose information about you to establish or exercise our legal rights, to enforce the Terms of Use, to assert and defend against legal claims, or if we believe such disclosure is necessary to investigate, prevent, or take other action regarding actual or suspected illegal or fraudulent activities or potential threats to the physical safety or well-being of any person.

Do we have links to other websites?

Our website may contain links to other websites that are not governed by this privacy policy. Instead, they will be governed by their own privacy policies. In case you use these links to leave our website, please note that we do not have any control over the other websites and are not responsible for the protection and privacy of any information which you provide whilst visiting such websites.

Privacy laws and regulations in Canada that apply to Cube InfoTech, as a business

1. Personal Information Protection and Electronic Documents Act (PIPEDA)

This federal law sets out rules for the collection, use, and disclosure of personal information in the course of commercial activities.

PIPEDA applies to private-sector organizations across Canada that collect, use or disclose personal information in the course of a commercial activity.

Cube InfoTech complies with personal information handling policies and practices as per Personal Information Protection and Electronic Documents Act (PIPEDA).

Our business practices diverts, even if slightly, from the rules and guidelines as mentioned in PIPEDA, like in the case of displaying client testimonials on the website, in those cases we take prior consent and permission from the client for using their testimonials on the website or its other services. 

2. GDPR (General Data Protection Regulation)

GDPR data is applicable only when we as a web designing & development and branding company we process any personal data of EU citizens.

Cube InfoTech complies and works as per GDPR data protection policies as and when they deal with users in the European Union (E.U.).

3. California Consumer Privacy Act (CCPA)

This Privacy policy applies solely to users who reside in California. Our company, its website and its services comply with the California Consumer Privacy Act (CCPA). As a Toronto-based web designing and branding company, we collect, handle or process the personal information of California residents as per the CCPA act.

4. Children’s Online Privacy Protection Rule (“COPPA”)

Our website and services are not structured to attract children. We never collect or maintain information at our Site from those, we actually know are under 13. We knowingly never collect personally identifiable information from anyone under the age of 13.

If you are a parent or guardian, and you come to know that your child has provided us with their personal information, please get in touch with us. We will take action to remove the information from our servers if we become aware that we have collected personal information from a child without verifying parental consent.

Changes to this privacy policy

Cube InfoTech has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of the website this page.

We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of the Privacy Policy of Cube InfoTech

By using this Site, you signify your acceptance to this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site will be deemed as your acceptance to this Privacy Policy and any of its changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Cube InfoTech

1555 Kingston Road,

320 Pickering,

Ontario, Canada

 

Contact Number (512) 717 7709

E-mail id: info@cubeinfotech.com

 

Last Updated: September 01, 2023